Dairyzen

Customer Service

Customer-First Company

FAQ Inquiry Catalog

Inquiry

We will respond to your inquiries quickly and sincerely.

Inquiry Type

Name

Contact Number

Inquiry Details

Attachment

Purpose of Collection and Use of Personal Information

This site collects personal information for the following purposes:

- Establishment of a service contract: Identity verification and confirmation of intent
- Service execution: Provision of product services
- Member management: Identity verification for membership services, personal identification, age verification, complaint handling, and other customer service
- Notification of new services, new products, or events

Sensitive personal information that may infringe on users' fundamental rights (such as race, ethnicity, beliefs, place of origin, political orientation, criminal records, health status, and sexual life) is not collected.

This site collects the following personal information for service applications:

- Collected items: Name, mobile phone number
- Collection method: Website

Retention and Use Period of Personal Information

In principle, collected personal information is destroyed immediately after achieving the purpose of collection and use. However, the following information is retained for the specified period for the reasons stated:

- Retained items: Name, mobile phone number
- Reason for retention: To provide benefits upon service reuse
- Retention period: Until site closure or business termination

Additionally, in accordance with relevant laws such as commercial laws, certain transaction and membership information will be retained for a specific period as prescribed:

- Retained items: Contract or withdrawal records, payment and supply records, complaint or dispute resolution records
- Retention basis: Article 6 of the Act on Consumer Protection in Electronic Commerce
- Retention period: Contract or withdrawal records (5 years), payment and supply records (5 years), complaint or dispute resolution records (3 years)

If there is a need for further retention beyond these periods, we will obtain your consent.

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Dairygen Co., Ltd.

14, Bansan 1-ro, Munmak-eup, Wonju-si, Gangwon Special Self-Governing Province

Business Registration Number: 224-81-26380 TEL: +82-33-732-8624 Email: cs@dairyzen.co.kr Personal Information Manager: Choi Su-ok